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Marketplace Gamification Design - Make it stand out Source: Rosenberg, D. (2019). UX Magic. Interaction design foundation. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630899938606-B23OWSAV8CL7EMMO72FH/Why+CM.png Work3 - Marketplace Gamification Design - Make it stand out Source: Rosenberg, D. (2019). UX Magic. Interaction design foundation. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630900224389-4BMG2A1Z2QMIJJBS07PW/New+CM.png Work3 - Marketplace Gamification Design - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630902040395-FBYI1W4U9L3IQ19QI6QV/earn+points.png Work3 - Marketplace Gamification Design - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630902125004-81UB3GYU9XVNVVZ256CD/use+points.png Work3 - Marketplace Gamification Design - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630999688548-2DC3I70CHB6PT5OK2ACS/User+Flow.png Work3 - Marketplace Gamification Design - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630972958987-S74XM9Z5CCOW802TUEHV/Ask+a+question+2.gif Work3 - Marketplace Gamification Design - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630974001726-5TUWSY31OSAS4L32P37G/Answer+a+question.gif Work3 - Marketplace Gamification Design - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630974947880-CKB1OP4JW8PZWH7WPXDH/Post+a+case+study.gif Work3 - Marketplace Gamification Design - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1631073338854-SHENYVBXFQUD8FTM1DWJ/styleguide.png Work3 - Marketplace Gamification Design - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1631001240353-8GZTCK3UIUCYQFIAKOCV/Hi-fi.png Work3 - Marketplace Gamification Design - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.yuanzhuang.me/work/remote-technician-service-flow monthly 0.5 2021-09-09 https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1629013157855-33ECNMJEEU6A7EBZ93B8/Current+Flow.png Work3 - Remote Technician Service Flow - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1629013441379-PSS2QTB0HC5K816HVFAZ/Funnel+data.png Work3 - Remote Technician Service Flow - Make it stand out Direct Remote Assist Funnel Data 07/01/2021 - 08/13/2021 https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1629079929230-KVGFAU5FAEDGW4UREP7A/Trade+selection.png Work3 - Remote Technician Service Flow - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1629083809470-0B5OE4RNKW0PNVUKJLK4/User+info+collection1.png Work3 - Remote Technician Service Flow - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1629086402628-END2ENO72BMFXKYY99W5/User+info+collection2.png Work3 - Remote Technician Service Flow - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1629087075738-9AVOIAB2T78W880HD16N/Testing+Plan.png Work3 - Remote Technician Service Flow - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1629087349513-TJHWS4LQHSNFBBBEZLWQ/Participants.png Work3 - Remote Technician Service Flow - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1629649209049-PHGZG1K35IRO4BG8IBC6/Datalog.png Work3 - Remote Technician Service Flow - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1629088090147-YY0OWM6Z02C8E9IOFUJT/Rating+Results.png Work3 - Remote Technician Service Flow - Make it stand out 1: extremely difficult, no willingness to continue and will drop off; 10: extremely easy, definitely will complete and continue. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1629691136375-9MS45HW22LEI245UXNNT/Feedback+on+trade+selection%281%29.png Work3 - Remote Technician Service Flow - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1629691329853-WR6T38LI1JXU920IZV5F/Feedback+on+user+info+collect.png Work3 - Remote Technician Service Flow - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1629756852584-VVKNXPLSQI0VG48BJR5E/Iterated+trade+selection.png Work3 - Remote Technician Service Flow - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1629757076414-FHGKDYCF2P1N1GNZV7LE/Iterated+user+info+collect.png Work3 - Remote Technician Service Flow - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.yuanzhuang.me/work/student-mentorship-app monthly 0.5 2021-09-09 https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1619935311210-3TXMSF7DIANGRTGB89BQ/v4-p1-exported-500_white.gif Work3 - Student Mentorship App https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1619936357654-U1HCXUIKHYZM8J3F3IFM/V4-p2-exported-500_white.gif Work3 - Student Mentorship App https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1619936522742-7FKFQDP851T8NV7TBS4Q/V4-p3-exported-500_white.gif Work3 - Student Mentorship App https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1619937890763-XWP30N0B7K4QRHV8ILX2/Design+process20210501.png Work3 - 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Student Mentorship App https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1620031663410-GOBS8ND7GOPBYCJZLULC/Hifi03+20210502.png Work3 - Student Mentorship App https://www.yuanzhuang.me/work/rental-platform-homepage monthly 0.5 2021-09-09 https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1620346666696-XKQ6B4IVS6VZ5KT7BZSP/Feedback.png Work3 - Rental Platform Homepage Redesign https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1620606719332-VIBB0TRBW4JP7L8HEPLG/tab+menu+comparison.png Work3 - Rental Platform Homepage Redesign https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1620618726320-32SNP7104MP2IU0P33I6/empty+data+comparison.png Work3 - Rental Platform Homepage Redesign https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1620617749528-BFMLJIWKN4NQBV36MBZD/branding+comparison.png Work3 - Rental Platform Homepage Redesign https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1620619691302-SNY7Y69SHZ4FNSTF6PG2/grid+design.png Work3 - Rental Platform Homepage Redesign 12 Columns | Width: 65 | Gutter: 30 https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1620620422372-AH4Q72AWL294HPOL7UWG/responsive-design-4-546.gif Work3 - Rental Platform Homepage Redesign https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1620623547639-V1D91JN46BMH5HAMQLFC/Final+design.png Work3 - Rental Platform Homepage Redesign https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1620628534009-5D7I9J56OPV4E7XD9KO9/metrics+change.png Work3 - Rental Platform Homepage Redesign https://www.yuanzhuang.me/work/fraud-management-dashboard monthly 0.5 2021-09-09 https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/923654c1-34bb-4381-9fc1-6e9a3114ffd6/fraud+management+dashboard5.gif Work3 - Fraud Management Dashboard - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1619114801465-EJYE0LKS2YNOS7KP4HKJ/fraud+management+flow20210420.png Work3 - 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Fraud Management Dashboard https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1619771071025-FKH2B596Z6ZPOTBVX3NU/Reassign+analysts.png Work3 - Fraud Management Dashboard https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1619771219357-Z9VJ2FD1G8O9XUMAA8UQ/Model+training.png Work3 - Fraud Management Dashboard https://www.yuanzhuang.me/work/rental-listing-expiration-rules monthly 0.5 2021-09-09 https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630082533625-E38831R2VZ1IQ0UMPC1C/Competitor+Analysis.png Work3 - Rental Listing Expiration & Renewal Rules - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630082512746-BRSZXGH9Y8F5L4JADAGK/design+solutions.png Work3 - Rental Listing Expiration & Renewal Rules - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630104225222-D8T9K7MVEIQXH3L9DEUX/Approaches.png Work3 - Rental Listing Expiration & Renewal Rules - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630104253465-K8CJ7F47IWY0NSHX5Z4D/Approache+interface.png Work3 - Rental Listing Expiration & Renewal Rules - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630104501211-TXWIKPIPB4HER2U4MB03/refined+user+flow.png Work3 - Rental Listing Expiration & Renewal Rules - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630342726497-24JDOU99MA86TV8LLO4X/Initial+design+-+renew.png Work3 - Rental Listing Expiration & Renewal Rules - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630342781303-8V2SYVZEUDKV0XJ609J9/Initial+design+-+relist.png Work3 - Rental Listing Expiration & Renewal Rules - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630381183351-6BVGAF9YPZKM3UVTGTWK/User+Testing.png Work3 - Rental Listing Expiration & Renewal Rules - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630444263679-NHJ7GVKY4GCA6XPDV1WL/Relist+-+detail+page.png Work3 - Rental Listing Expiration & Renewal Rules - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603f4ae2fe2e7a54bdb63667/1630444393830-6KS5XKDZ1T1L0CI1ZLUI/Relist+-+dashboard.png Work3 - Rental Listing Expiration & Renewal Rules - Make it stand out Whatever it is, the way you tell your story online can make all the difference.